Transforming IT Operational Support through Automation (Part 2) Artwork

Robotics Process Automation

Robotic Process Automation (RPA) and Intelligent Automation (IA) enable companies to automate routine tasks with software so teams spend less time on manual work and more time on activities that leverage their unique and valuable skills. SimpliSmart was founded to help companies and clients generate business value through digital transformation – including Robotics Process Automation (RPA), Business Process Manager (BPM), and Customer Relationship Manager (CRM). Unlike other advisory services, SimpliSmart is focused on ensuring companies succeed in their automation journey through measurable deliverables, and low-cost/long-term engagements.

All Episodes

Robotics Process Automation

Transforming IT Operational Support through Automation (Part 2)

August 29, 2024 • Matthew Gustitus

In this second and final episode of a two-part series, Kent Andrews (Chief Operating Officer - Digital Workforce Solution) and Matthew Gustitus (Chief Executive Officer - Digital Workforce Solution) discuss the role of IT and the proper support model to use for Intelligent Automation (or RPA) including a digital workforce. Matt and Kent talk about the challenges and benefits of leveraging your digital workforce while exploring the use of artificial intelligence in order to maximize value and drive process efficiencies.